Please read these terms carefully before using Bob. They govern your access to and use of our AI-powered document chat service.
Last Updated: February 16, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Bob AI governing your use of the Bob platform and related services. Bob is an AI-powered document chat service that connects to your cloud storage (Google Drive, Microsoft OneDrive) to help you search, analyze, and interact with your files through intelligent conversations. By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
By accessing or using Bob ("Service"), operated by Bob AI ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
These Terms incorporate by reference our Privacy Policy and any other policies or guidelines we publish. Your use of the Service is also subject to those policies.
Bob is an AI-powered enterprise document chat platform. Bob connects to your cloud storage services (Google Drive and Microsoft OneDrive) via OAuth 2.0 authentication, downloads and indexes your authorized files, and enables you to search, ask questions about, and interact with your documents through an AI-powered conversational interface.
Bob uses retrieval-augmented generation technology to provide contextually relevant responses grounded in your documents. When you ask a question, Bob searches your indexed files, retrieves relevant passages, and uses AI language models to generate a response based on that content.
The Service is accessible at https://app.bob.pro and through any other interfaces we make available. Features and functionality may vary based on your subscription plan and organizational settings.
To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and for all activity that occurs under your account.
You are responsible for safeguarding your account credentials, including passwords and OAuth tokens. You must notify us immediately at william@bob.pro if you become aware of any unauthorized access to or use of your account.
Your account may be associated with an organization. Organization administrators may have the ability to manage your access, view usage data, and configure service settings. Your use of the Service within an organization is also subject to any terms agreed upon between your organization and Bob AI.
You may use the Service for lawful purposes in accordance with these Terms. This includes connecting authorized cloud storage accounts, indexing and searching your documents, engaging in AI-powered conversations about your content, and collaborating within your organization as permitted by your plan.
You agree not to: (a) use the Service for any unlawful purpose or in violation of any applicable law; (b) attempt to gain unauthorized access to any part of the Service or its systems; (c) interfere with or disrupt the integrity or performance of the Service; (d) reverse-engineer, decompile, or disassemble any aspect of the Service; (e) use the Service to store, transmit, or process content that is illegal, harmful, threatening, abusive, or otherwise objectionable; (f) use automated scripts or bots to access the Service without our prior written consent; or (g) resell, sublicense, or redistribute the Service without authorization.
Your use of the Service is subject to the usage limits associated with your subscription plan, including limits on storage indexing, chat messages, and connected integrations. We reserve the right to throttle or suspend access if usage materially exceeds plan limits.
Bob connects to your cloud storage accounts (Google Drive, Microsoft OneDrive) using OAuth 2.0. When you authorize a connection, you grant Bob permission to access the files and folders you designate. We do not receive or store your cloud storage passwords. You maintain full control over which accounts and files Bob can access.
When you connect a cloud storage account, Bob accesses: file metadata (names, types, modification dates, folder structure), file content for the documents you authorize (for indexing and search), and permissions metadata necessary to respect your access controls. We only access data necessary to provide the document chat service.
You may at any time: add or remove connected cloud storage accounts, select or deselect specific files and folders for indexing, pause or resume file synchronization, and view which files Bob has indexed. These controls are available in your account settings.
You may revoke Bob's access to your cloud storage at any time through your Bob account settings or directly through your cloud storage provider's application permissions page (e.g., Google Account permissions at myaccount.google.com or Microsoft account settings). Revoking access immediately stops Bob from accessing your files. Previously indexed data will be deleted in accordance with our data retention policies.
Bob's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. This means that our use of data obtained through Google APIs is limited to providing and improving the document chat service that the user has requested.
We do NOT use Google Drive data or any information received from Google APIs to train machine learning models, artificial intelligence models, or any other automated learning systems. Your Google Drive data is used solely to provide the document chat service to you.
We do NOT sell, rent, lease, or share Google Drive data or information received from Google APIs with third parties, except as strictly necessary to provide the Service (for example, sending document content to our AI language model provider to generate a response to your query, subject to data processing agreements).
We do NOT use Google Drive data or information received from Google APIs for advertising purposes, serving ads, ad targeting, ad profiling, or any form of advertising personalization.
Users can revoke Bob's access to their Google Drive data at any time through their Bob account settings or through the Google Account permissions page at https://myaccount.google.com/permissions. Upon revocation, we will cease accessing your Google Drive and delete your indexed Google Drive data in accordance with our retention policy.
The Service, including its software, algorithms, design, user interface, documentation, and all related intellectual property, is owned by Bob AI and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it as described herein.
You retain full ownership of all content you upload, connect, or make available through the Service, including your cloud storage files and chat inputs. By using the Service, you grant Bob AI a limited, non-exclusive license to access, process, index, and display your content solely for the purpose of providing the Service to you. This license terminates when you remove the content or close your account.
If you provide feedback, suggestions, or ideas about the Service, you grant Bob AI the right to use that feedback without restriction or compensation. We will not use your document content as feedback without your explicit consent.
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy carefully to understand our data practices.
We retain your data for as long as your account is active and as necessary to provide the Service. Chat history retention periods depend on your subscription plan. Indexed document data is removed when you disconnect a cloud storage account or delete your account. Full details are available in our Privacy Policy.
To provide the Service, your document content may be processed by third-party AI language model providers under strict data processing agreements. We require all processors to maintain appropriate security standards and to use your data only as instructed by us for the purpose of providing the Service.
Bob uses artificial intelligence to generate responses based on your documents. While we strive for accuracy, AI-generated responses may contain errors, inaccuracies, omissions, or misinterpretations of your document content. You should independently verify any important information before relying on it.
AI-generated responses from Bob do not constitute legal, financial, medical, tax, or other professional advice. The Service is a productivity tool designed to help you find and understand information in your documents. For decisions requiring professional judgment, consult a qualified professional.
Bob may not surface all relevant information from your documents for any given query. The quality and completeness of responses depend on factors including document format, indexing quality, query phrasing, and AI model capabilities. We do not guarantee that responses will be complete or comprehensive.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, system updates, or circumstances beyond our control including force majeure events.
We reserve the right to modify, update, or discontinue any aspect of the Service at any time. We will provide reasonable notice of material changes that negatively affect your use of the Service. Continued use of the Service following changes constitutes acceptance of the modified Service.
We may update pricing, features, or plan structures. Any changes to your subscription terms will be communicated in advance, and you will have the opportunity to accept the new terms or cancel your subscription before they take effect.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOB AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER ARISING FROM CONTRACT, TORT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO BOB AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES TO ALL CLAIMS IN THE AGGREGATE.
You may terminate your account at any time through your account settings or by contacting us at william@bob.pro. Upon termination, your right to use the Service will cease immediately. We will delete your account data, including indexed documents and chat history, in accordance with our data retention policies.
We may suspend or terminate your account and access to the Service at any time if you violate these Terms, if your use poses a security risk to the Service or other users, if required by law, or if your account has been inactive for an extended period. We will provide notice where practicable.
Upon termination, the following provisions survive: Intellectual Property, Limitation of Liability, Governing Law, and any other provisions that by their nature should survive. We will delete your data within 30 days of account termination unless retention is required by law.
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall be resolved in the state or federal courts located in Wake County, North Carolina. You consent to the personal jurisdiction and venue of such courts. Before initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting us at william@bob.pro.
We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. We will notify you of material changes by posting the updated Terms on our website, sending an email to the address associated with your account, or displaying a prominent notice within the Service.
Material changes will take effect no sooner than 30 days after notification. Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may terminate your account.
If you have questions about these Terms or the Service, please contact us at: Bob AI, 707 West Jones Street, Raleigh, NC 27603. Email: william@bob.pro.
Legal notices to Bob AI should be sent to: Bob AI, Attn: Legal, 707 West Jones Street, Raleigh, NC 27603, or by email to william@bob.pro. We will send legal notices to the email address associated with your account.
If you have questions or concerns about these Terms of Service, please contact us.
Related Policies: Please also review our Privacy Policy which governs how we collect, use, and protect your data.